Operations and Quality Management - Ho, Sam (Hong Kong Baptist University) - Books - Cengage Learning EMEA - 9781861523983 - April 1, 1999
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Operations and Quality Management New edition

Ho, Sam (Hong Kong Baptist University)

Operations and Quality Management New edition

Provides a proven way of acquiring business excellence through sound and practical operations and total quality management implementation. Based on TQM models, this book covers important contemporary topics including Japanese 5-S and business process engineering. It is illustrated with diagrams, practical examples, and over 40 cases.


256 pages, diagrams

Media Books     Paperback Book   (Book with soft cover and glued back)
Released April 1, 1999
ISBN13 9781861523983
Publishers Cengage Learning EMEA
Pages 256
Dimensions 154 × 228 × 22 mm   ·   540 g