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Global Services Outsourcing
McIvor, Ronan (University of Ulster)
Global Services Outsourcing
McIvor, Ronan (University of Ulster)
Services outsourcing is an increasingly attractive option for firms seeking to reduce costs and achieve service improvements. This book uses tools and techniques from a variety of disciplines to show how to successfully plan, implement and manage services outsourcing arrangements.
298 pages, 28 b/w illus. 30 tables
Media | Books Hardcover Book (Book with hard spine and cover) |
Released | July 22, 2010 |
ISBN13 | 9780521765466 |
Publishers | Cambridge University Press |
Pages | 298 |
Dimensions | 185 × 252 × 20 mm · 764 g |